Push Vs. Pull Marketing

Push vs Pull Marketing

I am amazed that even in 2017, local businesses still place expensive, relatively untargeted radio and newspaper ads for their push marketing strategies.  Don’t get me wrong, I haven’t gone fully to the dark side of digital for push I still believe in direct mail and use it often but the world has changed and reaching consumers has changed as well.  The advantage of digital is reaching the target market with both a push/pull strategy

To understand what works best for business – it’s important to understand what push and pull marketing is and how to use them.

Push Marketing

Push marketing is a promotional strategy that businesses use to get their message in front of potential customers. Just think of the pop-up ad for a local gym as you are scrolling through your favorite fashion article – it’s “pushing” the content at you.

Advertising on relevant websites with banner ads, sponsored bloggers, Social Media ads, and TV advertising are all great channels for businesses that want to get their product known. Receiving a customized mailer for furniture after searching or getting emails from Groupon are all forms of more targeted push marketing.

Push marketing can be very efficient when executed properly but also expensive.

Pull Marketing

Pull marketing, on the other hand, takes the opposite approach. The goal of pull marketing is to get the customers to come to you, hence the term pull, where marketers are attempting to pull customers in.

Today’s consumer is an avid online researcher. They read reviews, conduct keyword searches and asks online social friends for suggestions. Pull Marketing gives businesses an opportunity to attract the consumer wanting answers your business can provide. When a prospect finds reviews, white papers or a blog about a topic they want to know more about, that is pull marketing.

One example includes the marketing of children’s toys. In the first stage, the company advertises the product. Next, the children and parents see the advertisement and want to purchase the toy. As demand increases, retailers begin scrambling trying to stock the product in their stores. All the while, the company has successfully pulled customers to them.  A great example was the launch of Tickle-Me-Elmo but mre recently, Hatchimals.

Service industry companies use pull marketing to generate interest in new services or to create positive feedback about the company. If a massage clinic, for example, wanted to increase its business, it could use social media sites to encourage their customers to share information about the clinic with their friends. People are much more likely to buy a product or visit a business on the recommendation of a friend. Through social networking, the massage clinic can rely on some of its existing customers to “advertise” for the clinic through recommendations.

So which is Best, Push or Pull?

It depends on the goal of the company, where it is in its lifecycle.  Often a Push Strategy to launch and a Pull to reinforce is the best bet for business owners.

With more than 20 years of diverse marketing experience, including more than a decade at Harlem Irving, Edan Gelt has extensive capability in diverse marketing mediums across various industries, offering insight on marketing strategy, research, public relations, advertising, special events, social media, direct marketing, branding and more.

Edan holds a Bachelor of Science degree in Marketing from Elmhurst College and an Executive MBA degree from the University of Illinois.

For more information visit www.edangelt.com

 or https://www.linkedin.com/in/edan-joy-gelt/

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Marketing in Unfamiliar Markets

So a marketer for years, my main focus has always been on the good old Chicagoland area.  Recently, I welcomed a client which hosts events nationwide; in areas I’ve never even visited.

Most of the events were repeats so there was a trail of what made up the primary demo – emails, zip codes, income and how attendees heard about the event; but what about new events in entirely new markets?

Understanding what marketing mediums have worked in other markets for similar events, I approached the new area with the same strategy basics, however, finding the most value in each new outlet was challenging.  My first goal was direct mail and mass distribution magazines, so I searched all direct magazine/mail suppliers in the area.  After receiving media kits from several companies, I sifted through the marketing publications looking for similar businesses.  Then I picked up the phone and called the businesses one by one to ask for opinions.  It was a very long day.

Business owner after business owner rated the publication I was calling about and told me how they rated the return. They also referred me to other sources and even introduced me to other companies in the area that might make good media partners for the event.

Marketing By Edan Gelt
Marketing By Edan Gelt

It was a tedious process, but outside of living in the area, this was the best approach to understand what publications reached my demographic.  I also learned a lot about the demographic.  For most businesses, a trade area really isn’t a circle but instead, an amoeba.

From my calls to the businesses, I learned more about exactly what zips to hit so I could create a valuable digital and mail campaign.  Instead of going in blind, I was educated and confident before writing recommending a media plan.

The event campaign was a success and the client was able to get more than 1 million impressions for a substantially lower CPM than budgeted. We created valuable long-term partnerships for the event and created a viable and sustainable campaign.

Even in the US, the culture in each market varies and what works in one state or even city, may not work in the other.  My advice, roll up your sleeves and start making calls – understand where you’re going and how to make a splash.

By:  Edan Gelt, MBA, CMD

With more than 20 years of diverse marketing experience, including more than a decade at Harlem Irving, Edan Gelt has an extensive capability in diverse marketing mediums across various industries, offering insight on marketing strategy, research, public relations, advertising, special events, social media, direct marketing, branding and more.

Edan holds a Bachelor of Science degree in Marketing from Elmhurst College and an Executive MBA degree from the University of Illinois.

For more information visit www.edangelt.com,

or https://www.linkedin.com/in/edan-joy-gelt/

What is Retargeting and How Does It Work?

Have you ever looked for something online to later find the thing you were looking for following you everywhere on the web?  I remember the first time this happened to me, I thought it was a coincidence or maybe a “sign” that I really should purchase that skirt, those cool shoes or take my kids to that cool new play zone.

The ads weren’t a coincidence but instead, directed directly at me based on my Internet activity.  The process is called Retargeting and it is one of the more effective digital advertising channels.

How Retartegeting Works

A small piece of code (also called a pixel) is inserted in a web page, landing page, or email.  The user does not see the code but the cookie-based, java-script technology secretly follows the user around the internet and serves up ads based on behavior.

The most unique aspect is that the code can be delivered based on the buyer’s behavior.  If a potential customer visits your site, loaded up a basket and didn’t check out, the item(s) can follow the customer around.  Or if the potential customer just looked at an item on your site, you can still serve up ads.  The code is customizable based on consumer behavior.

Retargeting Ads Edan Gelt
Retargeting Ads Edan Gelt

Retargeting is extremely effective because it serves up targeted ads to a market that has already shown interest in your product or service.  This makes retargeting ads more effective than other digital channels based solely on demographics.

Interested in creating a retargeting campaign?  Reach out on Linkedin.

By:  Edan Gelt, MBA, CMD

With more than 20 years of diverse marketing experience, including more than a decade at Harlem Irving, Edan Gelt has an extensive capability in diverse marketing mediums across various industries, offering insight on marketing strategy, research, public relations, advertising, special events, social media, direct marketing, branding and more.

Edan Gelt holds a Bachelor of Science degree in Marketing from Elmhurst College and an Executive MBA degree from the University of Illinois.

Welcome to the market Lock & Roll Organizer!

Edan Gelt

One of the greatest joys about my role as a Marketing Consultant is that I get to work on several projects and see amazing ideas bloom from concept to rollout.

The latest project is Lock & Roll Organizer. The idea was born sometime before 2012 in Mark Tavolino’s garage. A builder by trade and an organization guru by nature, Mark built a unique organization system for gardening tools, golfing gear and his kid’s toys. The organizer is similar to a Lego system that locks together without tools and can be configured and customized based on consumer needs. A video about the project can be seen here https://vimeo.com/207562365.

I was invited to join Lock & Roll Organizer’s brainstorming team in 2012. At that stage, Mark had a wooden prototype and was raising funds, while determining how to position the product in the marketplace. The first thing I admired about Mark was his candor and his ability to recognize what he could and could not do. He was good at surrounding himself with experts in their field and stood firm in his belief in the product’s success, his ability to bring it to market and delivering a quality American-made product worldwide.

Marketing Consultant Edan Gelt

Fast forward to 2017 and Mark has produced several plastic prototypes, developed marketing and packaging, raised funds and is having the product tooled. He is now in the process of negotiating with distributors and retailers. The Lock & Roll Organizer will hit the market in August this year.

I attended the Hardware Show with Lock & Roll Organizer this past week and am excited to see Mark’s dream become a reality. Bed Bath & Beyond, The Container Store, Amazon and Ace all showed interest in the product and will be following up in the next few weeks.

Look for Lock & Roll Organizer in stores near you or visit their website to pre-order at www.lockandrollorganizer.com.

By: Edan Gelt
Marketing Strategist

Originally published at www.edangelt.com.

The Importance of Community Relations for Business

Community Relations is the driving soul of an organization – it is not an afterthought or reactive endeavor but a strategic undertaking for all companies, big or small.

When a business commits to community relations as part of its core business strategy, it helps attract and retain top employees, positions itself positively among customers and improves market and brand position.

Positive, proactive connections to the community can translate into a boost to the bottom line.

Here are 10 steps to Community Relations best practices:

1) Create a written vision statement, which acknowledges the importance of community issues, and the direct relationship they have on your company’s future success.

2) Mainstream this vision statement as foundation throughout the organization.

Edan Gelt Chicago Business

3) The business leader, boss or CEO must continually communicate and act on the company’s commitment through emails, presentations, websites and collateral to employees and also take a personal leadership role in the community.

4) The relationship-building activities, community programs, charitable benefits and plans must be uniquely tailored to the company. Focus on the company’s goals; unique products, services and core competencies; and the access to resources, such as money, people, products and services.

5) The vision statement and the organizational strategy must become a key part of the business culture. This means a commitment beyond words, one that is actually used to guide business decisions.

6) The business should create a structure to allow for the implementation, including ways to involve a cross section of managers and employees in the plan – like a matching program.

7) The company must allocate resources, including naming a senior-level community relations director or a person in charge of the endeavor, to implement the strategy and community relations must become the responsibility of the entire management team and not just the community relations staff.

8) The business must establish policies and procedures for implementing the strategy. Volunteering should be rewarded in some way.

9) Training activities should be established to make sure the community relations strategies are implemented regularly.

10) Evaluate internal audits to monitor the strategy and its progress.

Community Relations

Community relations projects can be as simple as matching funds donated to charitable organizations or as complex as setting up your own organization for a cause.

Businesses can start simple by inviting a charity to set up a giving tree for the holiday season. Another simple start is donate a percentage of sales from a certain product towards a community or charitable organization it chooses.

Inform the community of what your plans are, as a business you have social influence to make a difference and your efforts will be rewarded.

Written by:
Edan Gelt, CMD, MBA
Marketing Strategist and Child Life Volunteer

Edan Gelt is an award-winning, innovative, energetic, highly creative and consumer-centric marketing leader with successful results in increasing sales and traffic.

Her experience includes business-to-business and consumer marketing, advertising, media-buying, branding, e-marketing, public and community relations, strategy creation/implementation, budgeting, direct marketing, grand openings, trade shows, grass-roots marketing initiatives and special event planning.

Presentation or Content: What is more important?

A marketer for more than two decades, Edan Gelt has often debated with colleagues and clients about which is more important, presentation or content. This argument has covered everything from RFPs and presentations to marketing campaigns and website development. On one hand, you want to present the importance of your concept but on the other hand, a ton of data does not entice someone to consider you.

Decisions

The best way to describe the presentation and content is to relate it to the way children make choices.

It’s a holiday, you offer two equally sized packages to your child and tell him/her to choose one to open. One of the packages is wrapped in sparkly paper with a beautiful bow – the other a brown beat up, raggedy box.

In the brown box sits a brand new iPad, the other sparkly package contains a blank old notebook of the same weight. The child doesn’t know what each box contains. Which box will be chosen?

Plan Ahead

Before you create your presentation, RFP, website, etc. – know your target audience. According to Edan Gelt, if you don’t know your audience, you won’t know how to engage them. For example, my son would want something wrapped in blue where my daughter would immediately go for the sparkly wrapping.

Are you presenting your ideas to clients, business partners, or colleagues? Do you want to encourage, inspire, or persuade them to take action? Knowing your audience and your goals will help you craft your content and presentation. What package do they want to open and what do they expect to find?

Edan Gelt

Content with a Kick

This involves gathering data and supporting information about your content and including visuals to make your message clear. Consider what your audience needs to remember after you deliver your message. Begin by removing all the information that isn’t important or may be confusing.Then add color, pictures, metaphors, examples or whatever it takes to make the content visually appealing and relatable

Designer Delivery

If you are emailing an RFP or delivering a speech – connecting with your audience doesn’t just depend on the presentation itself. The delivery is just as important – the introductory email, the passion that shines through when you talk, or the platform you use to introduce a new product.

If you are emailing your RFP, relate to the person you are emailing. Learn about them or their business and express interest before adding the “attached, please find”.

If you are giving a speech, be dynamic, use body language and facial expressions to engross the crowd – show the passion behind the product.

If you’re promoting a website through an online platform – engage with the audience with information they find relevant that relates to your website.

Using snail mail? Consider packaging that entices the recipient to open the package.

Conclusion

While many business professionals prioritize content, the presentation should never be neglected in lieu of great information. You may have the most relevant and groundbreaking information or product of all time, but an uninteresting delivery will bore your audience or may never reach them.

According to Edan Gelt, a fancy package or dynamic presentation might dazzle the audience but will achieve nothing if your content is lacking. This only proves that presentation and content are equally important to a successful end result.

Originally published at http://www.allperfectstories.com/author/edangelt/

Marketing as a Game of Chess

Edan Gelt

What is marketing strategy and what do strategists do? I feel like I’ve answered this question so many ways but defining it through the game of Chess is my ultimate favorite.

Marketing is the act of taking a look at your business from a 500-foot level. In comparison to Chess, the board is your marketplace (or your business) depending on how you want to play, and the goal is to either capture your clients or maybe it’s to remove your competitors (depending on your 500-ft view).

So how is Chess like Marketing Strategy?

Goal: Checkmate an opponent’s king

Strategy: I’ll open with “X strategy of opening moves” and attempt to control the middle of the board. Protect my king.

Tactics: I will move my knight here to respond to you moving your pawn.

Do Opponents Moves Change Strategy?

Like Chess, even with the ultimate strategic plan, you can’t always control your opponent’s moves so your strategy needs to be nimble enough to account for the unexpected.

Referring to the above example, I’ve created a mock client. Assuming, I am the owner of my own football stadium (don’t I wish) and I’ve set my goal, objective, strategies and tactics as below:

Goal: Increase NOI

Objective*: Increase attendance and food sales

Strategy: Offer promotional prices for pre-season buyers

Incorporate a ticket/food combo plan

Tactics: Send email newsletter to attendees of last seasons games

Create social media ad for my target audience (research zip codes of prior attendees to establish list)

Create special offer of ticket/food and send out postcards to existing attendee database to upgrade ticket to combo

Place media on X,X,X radio stations promoting pre-season prices and food combo.

Buy bus backs and billboards in markets whose demos match fans.

Looking at the above – the marketer creates strategies and tactics that match the goal of the company (increase NOI) and coordinates the mediums and professionals that will go into making the plan a success.

Going back to the game of chess, imagine the plan is in the implementation stage and the weather has been rainier and cooler than expected leading up to pre-season. Ticket sales aren’t moving. Food sales are no longer important – it’s time to change the strategy and tactics.

Move queen, reevaluate strategy and adjust the tactical plan.

Goal: Increase NOI

Objective*: Increase attendance and ancillary gear sales

Strategy: Offer promotional prices for pre-season buyers

Incorporate a ticket/gear combo plan

Offer rain or snow gear with ticket prices (branded umbrellas, rain sticks, hats, gloves, etc)

Tactics: Send email newsletter to attendees of last season’s games

Create social media ad for my target audience (research zip codes of prior attendees to establish list)

Create special offer of ticket/gear and send out postcards to existing attendee database to upgrade ticket to combo

Place media on X,X,X radio stations promoting pre-season prices and gear combo.

Buy bus backs and billboards in markets which demos match fans.

Once you have your marketplace set up and you enter it, time to play!